Pollstar FAQ

I can't log in.
If you're having trouble logging into your Pollstar account, there are a few things to try first.   Remembering that Pollstar uses your email address as...
Tue, 18 Apr, 2023 at 11:34 AM
Recommended web browsers - Chrome, Firefox, Safari, Chromium, Opera and Microsoft Edge
Get Google Chrome here: https://www.google.com/chrome/ Get Firefox here: https://www.mozilla.org/en-US/firefox/new/ Get Safari here: https://s...
Tue, 29 Aug, 2023 at 12:29 PM
Paid subscription access problem
If you are having an issue with your Pollstar subscription, please contact us with the following information: Frist and last name Email address (pollstar....
Fri, 2 Jun, 2023 at 1:09 PM
I’m unable to purchase a Tour History.
Tour History reports require tour history credits to purchase.  Or you can use a credit card for single purchases.  Tour History credits are available at th...
Fri, 2 Jun, 2023 at 1:10 PM
Tour History Report Rates - Packages
Basic Account holders:  $39 per report Paid Subscriber Accounts:  $19.50 per report If you are a Pollstar paid subscriber and getting charged $39.00 in...
Mon, 11 Mar, 2024 at 10:49 AM
Where is this week’s digital edition? I didn’t get my digital edition email.
Pollstar magazine digital edition email alerts will now be sent on Tuesdays.  Subscribers will recieve each new pollstar.com digital edition magazine each F...
Fri, 2 Jun, 2023 at 1:15 PM
How do I have my venue listed in Pollstar?
Depending on what type of company or job role you have, and once verified we offer online update forms for this purpose.  A Pollstar account is required to ...
Fri, 2 Jun, 2023 at 1:17 PM
How do I add an artist or band?
Basically, adding an artist will require either an itinerary, box office data or artist representative.  Also venues submit box office data which includes n...
Fri, 17 Feb, 2023 at 9:34 AM
Can't find what I'm looking for
We provide a very powerful tool on pollstar.com, the search bar.  Any search you'd like to perform should start with the search bar at the top of our we...
Tue, 18 Apr, 2023 at 11:48 AM
API JavaScript widget
To configure the JavaScript widget, go to https://www.pollstar.com/customer/api and enter the name of the artist or venue whose dates you wish to display. ...
Fri, 25 Jan, 2019 at 11:53 AM