Pollstar FAQ
ROUTE BOOK EVENT SUBMISSION GUIDELINES Pollstar accepts event data from the following sources: • Artist/Bands • Artist’s Representation (Manag...
Thu, 11 Jan, 2024 at 10:13 AM
VENUE DEFINITIONS Amphitheatre An open space surrounded by an oval area that gradually ascends. It is suited for seating people on the sloping area for th...
Wed, 29 May, 2019 at 1:48 PM
Troubleshooting Tips for our online customers: 1) Make sure the browser is the latest version. 2) Try accessing the site on a different machine. See if the...
Tue, 18 Apr, 2023 at 11:47 AM
IF Chrome; please clear your cookies and cache, specifically for pollstar.com On your computer open Chrome. At the top right, note 3 buttons, click...
Wed, 12 Jul, 2023 at 10:34 AM
Many times our web browsers become clogged up with cached webpages and cookies from our previous visits to websites. This sometimes can hinder viewing new ...
Mon, 17 Apr, 2023 at 1:45 PM
Get a Chrome update when available Normally updates happen in the background when you close and reopen your computer's browser. But if you haven&#...
Wed, 27 Jul, 2022 at 10:32 AM
Please first login with your current pollstar.com credential = youremailaddress@domain.com * if you are having trouble with that credential, please use ...
Fri, 2 Jun, 2023 at 12:47 PM
Please go to pollstar.com Click 'Sign In' Enter your pollstar.com account email address. We use your email address as your username. ...
Fri, 2 Jun, 2023 at 1:06 PM
If you are interested in our API product and desire additional information, here are some quick links to help explore the product and your options: Si...
Tue, 9 Apr, 2024 at 8:58 AM
You can view your purchase by going to pollstar.com and logging in with your credentials, then click the user icon in the upper right. This will show you a...
Wed, 23 Aug, 2023 at 3:39 PM