Data Cloud FAQ

I'm already A Pollstar Subscriber. Do I get a discount on Pollstar Data Cloud?
Yes. As long as your Pollstar subscription is active, you qualify for a 50% discount on your Pollstar Data Cloud subscription when you sign up through the l...
Fri, 7 Feb, 2020 at 9:56 AM
What is the Google Cloud Platform?
The Google Cloud Platform is a suite of cloud computing services that runs on the same infrastructure that Google uses internally for its end-user products,...
Fri, 7 Feb, 2020 at 9:57 AM
How do I receive the $300 credit?
The $300 Google Free Trial Credit is available to new Google Cloud Platform customers, and can be used toward your Pollstar Data Cloud subscription as well ...
Fri, 7 Feb, 2020 at 9:57 AM
Where are the contacts?
The contact search screen is coming soon; should be active by March 2020.
Fri, 7 Feb, 2020 at 9:57 AM
Drop-Down lists and Predictive Search Filter?
This feature is coming soon.
Fri, 7 Feb, 2020 at 9:57 AM
Can I sort by columns in my search results?
This feature is planned and will be available soon.
Fri, 7 Feb, 2020 at 9:58 AM
My results show multiple shows on the same day. Why?
These issues are the result of how data is often reported to Pollstar for multiple show engagements.  When a Boxoffice report submitted to Pollstar contains...
Fri, 7 Feb, 2020 at 9:58 AM
"Total Gross” at the bottom of the screen is a larger value than my search results indicate. Why?
These issues are the result of how data is often reported to Pollstar for multiple show engagements.  When a Boxoffice report submitted to Pollstar contains...
Fri, 7 Feb, 2020 at 9:58 AM
Can I cancel my subscription to Data Cloud
No. Due to the unlimited nature of the data available on the Pollstar Data Cloud, one cannot cancel their subscription to Data Cloud until after the 12-mont...
Fri, 7 Feb, 2020 at 9:59 AM
I’m having trouble signing up. Can you help?
We’re Currently working out some bugs in the sign-up process.  If you need some help or get stuck, please reach out to us HERE.  Please include your contact...
Wed, 19 Feb, 2020 at 1:04 PM