Troubleshooting Tips for our online customers:

1) Make sure the browser is the latest version.
2) Try accessing the site on a different machine. See if the results differ.
3) If you have any browser plugins/extension, please  disable those services.


IF you are still experiencing problems while on pollstar.com :

Please continue to fill out a help-desk IT support ticket:


**please take down the following information when passing issue to the Pollstar IT Department**

a) What device are you using? (iphone, ipad, MAC, macbook or PC platforms, desktop PC, laptop, notebook. Also Android devices like tablets, phones)

b) Browser and Browser version (No version of Internet Explorer will work - IE is not supported by Microsoft anymore)

c) What operating system? (macOS/Windows/Linux)


IF on PC  

*** Please keep in mind that the Chrome ad blocker will cause Pollstar.com to be unresponsive and slow. User's will need to disable this extension. You can use uBlock instead of the Chrome ad blocker ***


 ublock: https://chrome.google.com/webstore/detail/ublock-origin/cjpalhdlnbpafiamejdnhcphjbkeiagm?hl=en-US 



uBlock Origin

Recommended by Pollstar IT Department for Chrome users - an efficient blocker. Easy on CPU and memory.